1. Introduction
Browsing the Gasidouro website and registering as a User/Customer in the Online Store presupposes understanding and acceptance of this Privacy and Data Protection Policy.
Gasidouro has data protection mechanisms that ensure the privacy of the personal data of its customers and visitors, ensuring the verification of the legitimacy of use of the personal data processed, as well as guaranteeing compliance with the rights recognized to their holders.
All information contained in this text is intended to convey, in a clear and unambiguous manner, the content of the Privacy Policy and Protection of Personal Data that will be subject to processing under the terms set out in the General Data Protection Regulation.
2. Types of Personal Data Collected
In general terms, personal data is collected for the following situations directly arising from Gasidouro 's activity:
– Order processing;
– Communication with customers and clarification of doubts;
– Processing of information requests;
– Complaints processing;
– Statistical analysis activities;
– Verify, maintain and develop statistical systems and analyses;
– Direct marketing communications;
– Preventing and combating fraud;
– Requesting comments on purchased products or services;
– Carrying out satisfaction surveys;
– Management and participation in events, competitions and campaigns;
– Newsletters.
Whenever the Customer, on their own initiative, contacts Gasidouro with the aim of obtaining information about the products, the purchase process, the status of the order or to report any situation related to the website, additional personal data may be requested.
Gasidouro Contact with the User/Client
As part of the processing of an order, there may be a need for Gasidouro to contact the Customer to confirm or rectify personal data necessary to complete the respective order, or possibly survey the satisfaction of the purchase process and post-sales follow-up.
3. Cookies Policy
“Cookies” are small software tags that are stored on access equipment through the browser, retaining only information related to preferences, not including, as such, personal data. Gasidouro is responsible for Cookies and the processing of data obtained through its own and third-party cookies, deciding on the purpose, content and use of the processing of the information collected.
What are Cookies for?
Cookies serve to help determine the usefulness, interest and number of uses of websites, allowing faster and more efficient browsing, eliminating the need to repeatedly enter the same information.
For what purposes do we use cookies?
Strictly necessary cookies – Allow navigation on the website and use of applications, as well as access to secure areas of the website. Without these cookies, the required services cannot be provided.
Functionality cookies – They store the user's preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time they visit it.
Analytical cookies – They are used anonymously for the purposes of creating and analyzing statistics, in order to improve the functioning of the website.
How can you manage cookies?
All browsers allow the user to accept, refuse or delete cookies, and also inform the user whenever a cookie is received, namely by selecting the appropriate settings in the respective browser. The user can configure cookies in the “options” or “preferences” menu of their browser.
Please note, however, that disabling cookies may prevent some web services from functioning correctly, partially or completely affecting website navigation.
It must be understood that the user accepts the use of cookies if they continue to browse this page without first deactivating them.
Our website also uses plugins or social buttons.
Social plug-ins make it possible to facilitate the sharing of pages and content from the www.g asidouro .pt website on different social platforms. For example, they allow the user to like and share information from our website with their friends on social networks.
To do this, plug-ins use cookies to track users' browsing, whether they are users of these platforms or not, and to check whether or not they are connected to the social network while browsing. These cookies also allow us to target advertising offers on these platforms.
For more information on the use of personal data in relation to social networks, the privacy policies of the third-party social networks in question can be consulted.
Consent:
We never retain information relating to our users' personal data with the exception of their IP and in accordance with the previous explanation. Users may, however, register voluntarily, with the aim of purchasing products or services that we make available to them or to receive information about promotions and content of interest to them.
4. Data Subject Rights
Right to information and access to personal data
At any time, the customer may request information about the personal data stored, whether regarding the category of personal data in question, the origin and recipient(s) thereof, the duration of the retention period and the underlying purposes, whether with regard to the identification of the person responsible for processing the data, the data protection officer and their respective contacts.
Right to Rectification and Deletion of Personal Data
If you wish to exercise your right to data rectification, you must send the respective request, identifying the data to be modified via email sent to geral@g asidouro .pt. The same procedure must be followed if the customer wishes to exercise their right to the deletion of personal data.
Right to Oppose and to withdraw Prior Consent
Reinforcing the principle of transparency in the processing of personal data and communications with the customer, Gasidouro allows the customer to modify the data processing permissions granted through opt-in and opt-out functionalities at any time.
